Error launching Digital Workplace

Error launching Digital Workplace

Problem

When starting Digital Workplace you get the following error.

Solution

The issue is that the registry has some older versions of two DW dlls (lmgract.dll and lmgract_libFNP.dll), which causes a mis-match of the libraries when I was testing and going from one version to another (within the same version).  

To fix this issue:

  1. uninstall Digital Workplace (DW)

  2. delete all of the files from the DW directory

  3. delete the registry values for the files (EX: C:\inetpub\wwwroot\AdamsWeb\bin\lmgract.dll)

    1. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDLLs

    2. HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\SharedDLLs

  4. re-install DW

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