|Cannot find the user 'foraydbadmin', because it does not exist or you do not have permission.||Mont Rothstein||May 30, 2023|
|Photoshop could not be found or failed to open||Rob Romick||Apr 05, 2023|
|Login account won't clear||Mont Rothstein||Jan 24, 2023|
|Troubleshoot Adams Upload||Reza Pirouzian||Jan 06, 2023|
|Troubleshoot Active Directory Connections||Reza Pirouzian||Aug 02, 2022|
|Fields autofilled||Mont Rothstein||Mar 26, 2022|
|Adams Web Session Lost||Diane Hancock||Mar 17, 2022|
|No Email Sent when the Folder's Status Changed||Diane Hancock||Jan 27, 2022|
|Filters, CC 2018 and Windows 7, and "Not the right kind of document"||Rob Burkindine||Sept 28, 2021|
|Media Conversion Fails||Scott Friend||Sept 13, 2021|
|Error: Invalid Pixel Format||Scott Friend||Aug 28, 2021|
|Installation of PostgreSQL Error||Scott Friend||Jul 01, 2021|
|Can't delete PostgreSQL database||Mont Rothstein||Jun 18, 2021|
|Crystal Reports "Database logon failed"||Mont Rothstein||Jun 02, 2021|
|Certificate error when registering mobile device.||Scott Friend||Mar 13, 2021|
|Share button doesn't appear||Mont Rothstein||Oct 05, 2020|
|Adams Web doesn't work when opened with a link||Mont Rothstein||Sept 08, 2020|
|Printing to a label printer from a secured page||Mont Rothstein||Sept 02, 2020|
|Last Modified Date Wrong||Mont Rothstein||Aug 19, 2020|
|Wrong default asset status||Mont Rothstein||Aug 18, 2020|
This issue can occur when using later versions of Adobe Photoshop like CC2018, CC2020. etc and the Foray Filters like Chromatic FFT (CFT) or the Image Calibrator (ICU).
The root cause is that Photoshop will not allow a directory to be chosen when using their API. A default location is used, which happens to be the last folder an image was saved into.
- Navigate to the desired folder containing images to processed
- Select the image and open it
- From the file menu, choose "save as" and give it a different name.
- Use the filter of your choice, either CFT or ICU
- The new file will be saved in that location
If additional assets from a different folder are to be processed, follow steps 1-5 again. Essentially this defines the save location to be used.