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Adams Web Missing Icons
Adams Web Missing Icons
Problem
Adams Web (AW) icons do not show. Any of the following could be the reason.
Downloading Fonts are disabled
Internet Explorer Options > Security > Local Intranet > Custom level... > Downloads > Font download
- Enable should be selected
Server is not in the Local Intranet site list
Internet Explorer Options > Security > Local Intranet > Sites > Advanced
- Add the Adams Web server's domain to the list (e.g. http://*.domain.com or https://*.domain.com)
- To verify the Adams Web pages are treated as intranet pages, use IE. Enable the menu bar. Then select
File > Properties. The Zone
should be Intranet not Internet
Group Policy is blocking "untrusted fonts"
Group Policy editor > Computer Configuration\Administrative Templates\System\Mitigation Options\Untrusted Font Blocking
- Should be disabled
Certificate Errors
Check the web browser for information about certificate errors.
Antivirus is blocking fontdrvhost.exe
This executable is part of Windows font management.
Additional Resources
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