Adams Web Mobile Issues

Owned by Mont Rothstein
Last updated: Apr 05, 2019
1 min read

iPhone/iOS

Selecting a report does nothing

Solution

Disable the pop-up blocker which is enabled by default.

  1. Select home button
  2. Select Settings
  3. Select Safari
  4. Disable (slide to left) "Block Pop-ups"

The reports page on iOS devices will replace the Adams Web tab with the report, not open a new tab like on Android. The user will have to click the back navigation arrow to return to AW.

Android

Only the Chrome browser is supported.  The Android Browser is not supported.


To cause Chrome to remember user names and passwords on the login page, enable the "Save passwords" Chrome setting.

Choose "Allow" when prompted to show a pop-up (e.g. when running a report).


Swiping down on a page when the page is already at the top causes a page refresh.  This is standard Android phone behavior and not controlled by Adams Web.



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