Versions Compared

Old Version 6

changes.mady.by.user Mont Rothstein

Saved on

compared with

New Version Current

changes.mady.by.user Scott Friend

Saved on

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

  • If trying to register the phone, using the phone's browser, is Adams Admin accessible (e.g. https://<servername>/AdamsAdmin)?  Try refresh.

  • Registered? (see Info page)

  • last successful connection time recent? (see Info page)  If not, or it failed, then try to access the Device Gateway url in the browser (see below)

  • Device Gateway url is correct? (see Info page)  If not, change in Digital Workplace Adams Admin > Tools > Options > Acquisition > Mobile Mobile > Edit > Device Gateway Server, restart Adams Admin and re-register the phone.

  • Is Device Gateway accessible?

    • Using the phone's browser, going to https://<servername>/devicegateway/api/Upload/Config should show a page stating "The requested resource does not support http method 'GET'."

...