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If trying to register the phone, using the phone's browser, is Adams Admin accessible (e.g. https://<servername>/AdamsAdmin
)
? Try refresh.Registered? (see Info page)
last successful connection time recent? (see Info page) If not, or it failed, then try to access the Device Gateway url in the browser (see below)
Device Gateway url is correct? (see Info page) If not, change in
Digital Workplace Adams Admin > Tools > Options > Acquisition > Mobile Mobile > Edit > Device Gateway Server
, restart Adams Admin and re-register the phone.Is Device Gateway accessible?
Using the phone's browser, going to
https://<servername>/devicegateway/api/Upload/Config
should show a page stating "The requested resource does not support http method 'GET'."
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