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Problem

Info

On Android when device management software is used a message similar to the following may appear in conjunction with Adams Upload:

"Your IT Admin has restricted access to the app - Documents"

Reason

Adams Upload allows users to load media (audio/image/video) from other applications such as Gallery or Photos. This is done through a genericĀ API with the operating system. When this message appears the user has been denied access to that API.

Solution


Info

Users must be granted access to the com.android.documentsui Application ID

Filter by label (Content by label)
showLabelsfalse
max5
spacescom.atlassian.confluence.content.render.xhtml.model.resource.identifiers.SpaceResourceIdentifier@8cd
showSpacefalse
sortmodified
reversetrue
typepage
cqllabel = "adams-upload" and type = "page" and space = "FS"
labelsadams-upload

...