Problem

Solution

...

ADAMS v5.5.0 and Later

Starting with Adams 5.5.0, verbose logging is enabled by default.

Here is where to find the log files.

Manually Run

%userprofile%\AppData\Local\Temp

For example: C:\Users\<username>\AppData\Local\Temp

Run by Adams Update Service

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Adams Update Service is run under the system user, therefore is uses the temp directory specified by Windows.

ADAMS 8.0+

C:\Windows\SystemTemp

ADAMS 7.x or earlier

C:\Windows\Temp

File Names

The log files are named with the following patterns:

• MSI log file: <Adams application name>_<date and time>_setup<architecture>.log

• EXE log file: <Adams application name>_<date and time>.log

Pre-Adams v5.5.0

Prior to Adams 5.5.0, verbose logging had to be enabled manually as follows:

If there are install/uninstall issues one of the first things to try is verbose logging.

Install EXE w/Log

<EXE_FILE_NAME> /v"/l*v \"InstallLog.txt\""

Install MSI w/Log

msiexec /i <MSI_FILE_NAME> /l*v "InstallLog.txt"

Uninstall EXE w/Log

<EXE_FILE_NAME> /v"/x /l*v \"InstallLog.txt\""

Uninstall MSI w/Log

msiexec /x <MSI_FILE_NAME> /l*v "UninstallLog.txt"

Repair Windows Files

If there are corrupt Windows' system files, then installers can fail.  To verify and repair Windows' system files, at an administrative command prompt (i.e. run as administrator), run this command:

sfc /scannow

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